FAQ

Frequently Asked Questions

Orders & Shipping

How long does shipping take?
Most orders are delivered within 7–14 business days. You'll receive a tracking number once your order ships.

Do you ship internationally?
Currently we ship within the United States. International shipping is coming soon!

How do I track my order?
Once your order ships, you'll receive an email with a tracking link. You can also contact us at support@apexsupplyhub.shop with your order number.

Returns & Refunds

What is your return policy?
We offer a 30-day return window. Items must be unused and in original packaging. See our full Returns Policy for details.

How long do refunds take?
Once we receive your return, refunds are processed within 5–7 business days to your original payment method.

Products

Are your products covered by a warranty?
Most products come with a manufacturer warranty. Please contact us if you experience any defects and we'll do our best to help.

Can I cancel or change my order?
Orders can be cancelled or modified within 24 hours of placing them. Please contact us immediately at support@apexsupplyhub.shop.